RC Model Manager - Support

Support Center

Welcome to RC Model Manager Support! We're here to help you get the most out of your RC modeling experience.

Response Times

PRO Customers: Priority support with 24-hour response time

Free Users: Standard support with 48-72 hour response time

Getting Help

Email Support

Send us an email and we'll get back to you as soon as possible.

General Support: support@rcmodelmanager.com

PRO Priority Support: pro@rcmodelmanager.com

Documentation

Check out our comprehensive user guides and tutorials:

What to Include in Your Support Request

To help us resolve your issue quickly, please include:

Frequently Asked Questions

How do I activate my PRO license?

Open RC Model Manager → Settings → Upgrade to PRO → Enter your license key → Enjoy unlimited features!

I lost my license key. Can I get a new one?

License keys are unique and cannot be replaced. Please keep your license key safe and secure.

How do I backup my data?

PRO users can use cloud sync to automatically backup data. Free users should manually export their data regularly.

Can I use my license on multiple devices?

Yes! PRO licenses work across all your devices with cloud sync enabled.

How do I cancel my PRO subscription?

You can manage your subscription through the app store or contact us for assistance.

Community Support

Join our community forums to connect with other RC enthusiasts and get peer support.

Community Forums

Share tips, ask questions, and learn from fellow RC modelers.

Forums coming soon - stay tuned!

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